Shipping Policy

At Cubicle Solutions Ltd, we aim to provide a seamless shopping experience. Please review our shipping and return policies carefully.

Shipping:

All orders are shipped within 3-5 working days and you will receive a tracking number during this time. 

Please note: if you have ordered a bundle that includes a headrail this may be shipped separately from the other items in the order. 

Returns

If for any reason you are not satisfied with your purchase, you have 30 days from the date of delivery to return your item(s). To be eligible for a return, the item(s) must be unused and in the same condition that you received them, including the original packaging.

Return Process

To initiate a return, please contact our customer service team by email on info@cubiclesolutions.co.uk or call 01215508838 with your order details. Once your return is authorised, you will need to ship the item(s) back to the following address: 

Cubicle Solutions Ltd
2, Mucklow Hill Trading Estate
Mucklow Hill
Halesowen B62 8DF
United Kingdom

Please note that return shipping costs are the responsibility of the buyer. We recommend using a tracked delivery service to ensure your item reaches us safely.

Refunds

Once we receive and inspect your returned item(s), we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 10 business days to your original method of payment. Please be aware that your bank or credit card provider may take additional time to post the refund to your account.